Communication is Key
“Chose Twin Cities Closet Co based on other positive reviews and having read some unfavorable reviews on some competitors. Extremely pleased with our results and the entire process. Mary S. was wonderful as a designer / consultant and was extremely patient with all of our questions. She listened closely to our needs and thought creatively with solutions. We never felt as if we were being pushed into something we didn’t need. We also appreciated Mary’s responsiveness. Anytime we reached out, we got a timely reply. While personable, Mary was also very professional. The other reps with whom we interacted were John and Tom who did the install. They reached out the day before and the morning of the install to give updates on their arrival. They were extremely polite and clear on the process. Their work was tremendous, including the removal of the old wire shelving and patching the holes in the walls from the old shelving. The install was completed more quickly than anticipated. Process wise, we were happy with the convenience of visiting the showroom, revising plans, and executing documentation electronically. We also appreciate all of the choices and options available for our project. We would highly recommend Twin Cities Closet Company.”
– Jason C, Eden Prairie